There’s no denying that technology is changing the world and transforming travel. Most of it is for the better, but a hotel in South Florida is taking things to another level. In a video (embedded ...

A Miami hotel is facing backlash over a viral video that claims the front desk was staffed by an outsourced worker to welcome new guests during the check-in process. In the video, a guest who booked a ...

See guest reaction to virtual check-in system at Florida hotel Pete Sager’s check-in process at a La Quinta hotel in Florida was “strange” as he encountered a kiosk with a fully remote front desk ...

Global hospitality technology company OYO has announced the launch of a virtual front desk solution for its partner hotels in the US. Powered by GPT-4, the solution will eliminate waiting time for its ...

Pete Sager had anything but a normal check-in when he arrived at a La Quinta hotel in Florida last month. Instead of staff greeting him from behind the front desk, a single candle burned on the empty ...

A video of a guest allegedly checking into a La Quinta hotel via a virtual front desk has sparked backlash online, with folks accusing the chain of outsourcing U.S. jobs to cut costs. The clip appears ...